Protecting Your Privacy
Last update: 24 January 2024
We only process personal data for the purpose indicated at the time of collection, that is evident from the circumstances, or that is provided for by law.
The privacy notice below explains in short which information we gather about you and your business, what we use it for, and who we share it with. It also sets out your rights and who you can contact for more information.
a) To trusted Swiss third parties
We share your personal data only with our trusted third parties (such as our IT service providers) where you have consented to the transfer or where its processing is directly connected with the conclusion or the performance of a contract between you and us.
b) To the Swiss authorities
We may share your personal data with the Swiss authorities pursuant to obligations we have such as record keeping, tax reporting, or providing information to a public body or law enforcement agency.
c) Transfer outside Switzerland
360pay never transfers your personal data outside Switzerland, in particular to jurisdictions lacking legislation guaranteeing an adequate level of data protection (here), unless:
We may process information about you that (i) you provide to us (ii) we obtain from third parties or (iii) is publicly available. This information may include your name, age, gender, date of birth and contact details.
We process information about you to enable us to:
When we send you information we think you might be interested in, you have the right to unsubscribe at any time by contacting us, or by following the unsubscribe instructions in our communications.
Your rights under data protection laws include the right to:
If you have any questions about privacy issues or wish to exercise any of the rights set out above, please write to 360pay Ltd, Data Protection, Schützengasse 25, 8001 Zurich, Switzerland.
In this statement:
"Data Protection Legislation" means (i) the Swiss Federal Act on Data Protection of 19 June 1992 (FADP) and (ii) the EU General Data Protection Regulation 2016/679 (GDPR) together with all other applicable legislation relating to privacy or data protection and including any statute or statutory provision which amends, extends, consolidates or replaces the same;
"Disclosure" means transmitting personal data or making such data accessible;
"Personal data" means any information relating to an identified or identifiable natural person;
"Processing" means any handling of personal data, irrespective of the means and procedures used, in particular the collection, storage, keeping, use, modification, disclosure, archiving, deletion or destruction of data.
This privacy statement exclusively applies to 360pay Ltd with registered offices at Schützengasse 25, 8001 Zurich, Switzerland ("360pay", "we", "us" or "our").
This privacy statement explains how we will collect, handle, store and protect information about you when:
When we refer to "our website" or "this website", we mean the specific webpages of https://www.360pay.ch and its subdomains.
We may collect, record and use your personal data in physical and electronic form, and will hold, use and otherwise process that data in line with Swiss and European data protection legislation and as set out in this privacy statement.
When we provide services to you or our clients and perform due diligence checks in connection with our services (or discuss possible services we might provide), we will process personal data about you. We may also collect personal data from you when you use this Website.
We may process your data because:
The personal data we process may include your:
The personal data we collect may also include so called "sensitive" personal data, such as details about your:
Please note that if you choose not to provide, or object to us processing, the information we collect, we may not be able to process your instructions or continue to provide some or all of our services to you.
When our client or another third party gives us personal data about you, we make sure they have complied with the relevant privacy laws and regulations. This may include, for example, that the client or the third party has informed you of the processing and has obtained the necessary permissions for us to process that information as described in this privacy statement.
If any information you give us relates to a third party (such as a spouse, a dependant, a holding company, or a business partner), by providing us with such personal data you confirm that, in line with the above provisions, you have obtained any necessary permission to use it or are otherwise permitted to give it to us.
We process information about you and your business to enable us to provide our services to you, and to meet our legal or regulatory obligations.
Typically, we process your personal data in the context of:
We are required by law to set out in this privacy statement the legal grounds on which we rely in order to process your personal data. We rely on one or more of the following lawful grounds:
In connection with any of the purposes outlined in the section "How we use your personal data" above, we may disclose details about you to:
We use a wide range of measures to ensure we keep your personal data secure, accurate and up to date.
These include:
The transmission of data over the internet (including by e-mail) is never completely secure. Although we use appropriate measures such as strict data storage in Switzerland to try to protect personal data, we cannot completely guarantee the security of data transmitted to us or by us.
We seek to ensure that we only keep your personal data for the longest of:
You have various rights in relation to your personal data. In particular, you have a right to:
If you would like to access or see a copy of your personal data, you must ask us in writing. We will endeavour to respond within a reasonable period, and in any event within one month in line with Data Protection Legislation. We will comply with our legal obligations with regard to your rights as a data subject.
You may also use the contact details in section 11 if you wish to make a complaint relating to your privacy.
We may use your information from time to time to inform you by letter, telephone, email and other electronic methods about products and services (including those of third parties) that may be of interest to you.
You may, at any time, ask us not to send marketing information to you by following the unsubscribe instructions in communications from us, or contacting us in the way described in section 11 below.
If you wish to exercise any of the rights relating to your personal date as set out above, or if you have any questions about privacy issues, or you wish to raise a complaint about how we are using your information, you can contact us by writing to 360pay Ltd, Data Protection, Schützengasse 25, 8001 Zurich, Switzerland.
We may modify or amend this privacy statement from time to time.
When we make changes to this privacy statement, we will amend the revision date at the top of this page. The modified or amended privacy statement will apply from that date. We encourage you to review this statement periodically to remain informed about how we protect your information.